Yesterday on Halloween I got a call from a potential client.  He wanted me to take over a project that had been started by an outsourcing firm.  He explained to me how he had asked them to build him a custom e-commerce website on the Magento Platform.  Part of the customization required integration with a third party.  When the programmers couldn’t get the API to work with Magento they decided to re-build the entire website in Joomla without notifying the client (after months of delays).

So the client is now asking me if I can complete the Magento project.  I told him he would need to get the files and database from the outsourcing firm to which he was skeptical if that was possible.

I finally asked him if he tried getting his money back, but he had paid with a check and they felt they had no reason too refund any of his payment.

This potential client like many others I have spoken with was seduced my low prices and quick reassurances.

I hear there are good outsourcing firms, but I haven’t run into one yet.  Have you had a good or bad outsourcing experience? Comment below.